Delivery & Returns – Stokes Croft China & PRSC Shop

Delivery & Returns

Delivery

FREE UK DELIVERY on all orders over £60.
FREE CLICK & COLLECT from our Jamaica St shop.

Click & Collect orders can be picked up whenever our shop is open... Monday - Saturday, 11am - 6pm.

We have a strong commitment to keeping things local. However, we recognise that it's not possible for everybody to collect items, so all orders are packaged carefully, and where possible in eco-friendly packaging.

United Kingdom

Click & Collect from shop FREE
UK Shipping for orders over £60 FREE
Royal Mail - Standard Delivery (parcel) - Second Class £4.40

Europe

Royal Mail - International Tracked & Signed
up to 0.25kg £11.65
up to 0.5kg £13.10
up to 0.75kg £14.15
up to 1kg £15.10
up to 1.25kg £15.50
up to 1.5kg £16.05
up to 2kg £16.25

World - Zone 1 (where?)

Royal Mail - International Tracked & Signed
up to 0.25kg £13.95
up to 0.5kg £17.60
up to 0.75kg £20.00
up to 1kg £22.65
up to 1.25kg £24.50
up to 1.5kg £25.90
up to 2kg £26.35

World - Zone 2 (where?)

Royal Mail - International Tracked & Signed
up to 0.25kg £15.40
up to 0.5kg £19.80
up to 0.75kg £22.60
up to 1kg £25.75
up to 1.25kg £28.15
up to 1.5kg £30.65
up to 2kg £31.70

World - Zone 3 (where?)

Royal Mail - International Tracked & Signed
up to 0.25kg £16.45
up to 0.5kg £21.85
up to 0.75kg £23.85
up to 1kg £27.50
up to 1.25kg £30.95
up to 1.5kg £33.70
up to 2kg £34.20

Returns

Our goal is to ensure complete customer satisfaction.

We take great care to minimise damage to our china. Occasionally there are cases of a mug cracking within in the first few uses with boiling water. A hefty bash in transit before it gets to us, or in the post on the way to you can cause an undetectable hairline crack to form.

We are happy to replace your mug should you be unlucky. If your item is faulty or damaged, please contact us to arrange a replacement.

Stokes Croft China
35 Jamaica Street
Bristol BS2 8JP
01179444540
sales@prsc.org.uk

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